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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alice Leto

Alice Leto

July 29, 2024

5  out of  5
rating by Alice Leto
"I want to share that I have had the absolute best experience with Windy and her “AMAZING TEAM “. They have gone above and beyond to offer excellent customer support and care. They have truly delivered the greatest customer services hands down. 😊❗️"
We responded:
"Hi Alice! I'm so glad you had such a positive experience with our team! Your kind words about our customer support and care mean a lot to us. We're always here to help with any future needs or questions you might have. Thanks for sharing your experience! 😊❗️ - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Kayla Siltzer

July 25, 2024

5  out of  5
rating by Kayla Siltzer
"Top notch service!!"
We responded:
"Hey Kayla, thanks a bunch for the awesome review! We're so happy you had a top-notch experience with us!! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Jayln Jones

July 24, 2024

5  out of  5
rating by Jayln Jones
"Windy's staff is excellent! Justin was a big help during the process!"
We responded:
"Hey Jayln! Thanks so much for the awesome review! I'm really glad to hear that Justin was a big help during the process. Our team always strives to provide excellent service! If you need anything else, feel free to reach out anytime. - Windy Plank - State Farm Insurance Agent, Charleston, SC"
Profile photo of Juan Carlos Ramirez

Juan Carlos Ramirez

July 24, 2024

5  out of  5
rating by Juan Carlos Ramirez
"Great Service"
We responded:
"Hey Juan, thanks a lot for the awesome review! I'm so happy you had a great experience with our service. If you ever need anything else, we're here to help! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Jen Porter

July 24, 2024

5  out of  5
rating by Jen Porter
"Justin was super informative! He was incredibly patient with all my questions!"
We responded:
"Thanks, Jen, for the awesome review! I'm really happy Justin could help you out and answer all your questions. If you need anything else, feel free to reach out anytime! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Tim Barraco

July 24, 2024

5  out of  5
rating by Tim Barraco
"State Farm has great customer service. Can't beat it."
We responded:
"Thanks, Tim, for the awesome review! We're so glad you're happy with our customer service. If you ever need anything else, just let us know! Windy Plank - State Farm Insurance Agent, Charleston, SC"
Profile photo of Craig Zwolak

Craig Zwolak

July 24, 2024

5  out of  5
rating by Craig Zwolak
"Wonderful customer service! Always available, ready, and willing to help with any of my questions"
We responded:
"Thanks, Craig, for the awesome review! I'm really happy to know that our customer service has been wonderful for you and that we're always available to help with your questions. If you need anything else, don't hesitate to reach out! Windy Plank - State Farm Insurance Agent, Charleston, SC"
Profile photo of Kirk Siltzer

Kirk Siltzer

July 24, 2024

5  out of  5
rating by Kirk Siltzer
"Staff and customer service are superior and top notch."
We responded:
"Kirk, our team loves reviews like this! Your appreciation means the world to us, and we are always happy to provide you with top notice customer service! If you ever require further assistance with your coverage needs, please feel free to reach out to us! - Windy Plank - State Farm Insurance Agent"
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Jose Martinez

July 17, 2024

5  out of  5
rating by Jose Martinez
"Great job 👍👍👍👍"
We responded:
"Thank you, Jose! We're glad you had a great experience with us! 👍👍👍👍 - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Deron Jefferies

July 17, 2024

5  out of  5
rating by Deron Jefferies
"CALL AND GET INSURED WITH WINDY !! GREAT CUSTOMER SERVICES !!"
We responded:
"Deron, thank you! We love seeing reviews like this. Justin always puts our customers first."
Profile photo of Edgar Vasquez Zamora

Edgar Vasquez Zamora

June 27, 2024

5  out of  5
rating by Edgar Vasquez Zamora
"Awesome attention, great service and always available. Thank you, Wendy for your service."
We responded:
"Thank you, Edgar, for your fantastic review! I'm pleased to hear that you found our service awesome and always available. We're grateful for your kind words and look forward to assisting you with your insurance needs in the future! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
Profile photo of Kelsey Phillips

Kelsey Phillips

June 20, 2024

5  out of  5
rating by Kelsey Phillips
"Windy’s office staff is the definition of professionalism. They are always fast to help, and offer kind customer service."
We responded:
"Thank you, Kelsey, for recognizing our office staff's professionalism and quick assistance! We are pleased to provide you with top-notch customer service. Your satisfaction is our priority, and we're grateful for your positive feedback! Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Melissa

June 14, 2024

5  out of  5
rating by Melissa
"Kelsey is a joy to work with! She is quick to respond and very pleasant. I highly recommend using her."
We responded:
"Melissa, we are so happy to hear that our team was quick and pleasant! We appreciate you choosing our agency, and if there is anything additional that you need help with, please do not hesitate to contact our team! - Windy Plank - State Farm Insurance Agent | Charleston, SC"
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Kris Wilson Couper

June 13, 2024

5  out of  5
rating by Kris Wilson Couper
"Windy Plank and staff are the consummate Professionals. I needed help with a policy and needed something quickly. Windy and staff jumped into to assist and executed a policy under a needed deadline. I am forever grateful to her and to her team!"
We responded:
"Kris, we are happy to hear that Windy and our team could assist you promptly with your policy needs! Your satisfaction is our top priority, and we are grateful for your feedback! If there is any additional insurance questions that you have, please do not hesitate to contact us! Thank you! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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kathy sandvoss

June 13, 2024

5  out of  5
rating by kathy sandvoss
"I have known Windy for over 40 years. She is the ultimate professional. She takes as much time that is needed to give her clients the service that is right for them. In addition to making sure her clients are protected, she is heavily invested in the community she serves, giving back through community outreach. She also has a truly pleasant personality, which makes working with her a real pleasure!"
We responded:
"Thank you Kathy for recognizing my efforts to give you all the time that is needed to be sure we are meeting your insurance and financial service needs appropriately. I always enjoy my time with you and Keith!"
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Johnny Joyce

June 12, 2024

5  out of  5
rating by Johnny Joyce
"I have known Windy for over 12 years now I have done a lot of business with her and her team and they have always been top notch in the attention and service department. As a Realtor I need quotes for my clients and Windy will always go the extra mile to get them the best policy that suits their needs and at the best possible price available. I highly recommend Windy Plank State Farm."
We responded:
"Johnny, your long-standing support and trust mean the world to us! We're thrilled to have provided top-notch service and tailored policies for your clients over the years. Our team is always here to go the extra mile for you and your clients. Looking forward to many more years of successful collaboration! - Windy Plank - State Farm Insurance Agent, Charleston, SC"
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Michael Getsinger

May 1, 2024

5  out of  5
rating by Michael Getsinger
"Windy saved me a good deal of money on my auto insurance. I bundled renters and life insurance and saved more"
We responded:
"Thank you for the five-star rating, Michael! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance! - Windy Plank - State Farm Insurance Agent"
Profile photo of Melissa Norwood

Melissa Norwood

April 12, 2024

5  out of  5
rating by Melissa Norwood
"Such a pleasure dealing with Brian Hickerson with State Farm. Not only will he surpassed your expectations but his genuine warmth outshines any other representative."
We responded:
"Melissa, we’re so glad to hear how Brian was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Tiara Ellis

April 12, 2024

5  out of  5
rating by Tiara Ellis
"The agents at Windy Plank State Farm is AMAZING. Very professional and knowledgeable."
We responded:
"Your 5-star rating means the world to us! We're delighted that our team could assist you effectively. - Windy Plank - State Farm Insurance Agent"
Profile photo of Bill Scarborough

Bill Scarborough

February 19, 2024

5  out of  5
rating by Bill Scarborough
"Windy Plank did a thorough review of all of my coverages. She was very professional, knowledgeable and helpful. I left her office feeling well cared for and appreciate so much her interests and concern for me. State Farm is a great company and she is a great representative of State Farm."
We responded:
"It was a pleasure working with you, Bill! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Nicholas Klock

February 15, 2024

5  out of  5
rating by Nicholas Klock
"I called last week for a quote on my auto insurance and even though I didn’t end up switching to State Farm, my experience with the office was great. Kelsey picked up the phone and breezed through my options while explaining them to me in a way I actually understand. I couldn’t recommend a better agent or agency."
We responded:
"Nicholas, thank you for considering our office for your auto insurance needs! We're thrilled to hear that Kelsey provided you with exceptional service and clarity on your options. We appreciate the opportunity to assist you and hope you'll keep us in mind for any future insurance needs."
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Erin Dupree

February 13, 2024

5  out of  5
rating by Erin Dupree
"Kelsey has helped and I truly 10000% recommend her. Her service was immaculate. Very professional and answered all my questions in a timely manner and was very thorough with my coverage. I will be working with her again!!"
We responded:
"Hello, Erin! We're so happy to receive your shoutout for Kelsey, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us."
Profile photo of Kaylei Barnett

Kaylei Barnett

February 13, 2024

5  out of  5
rating by Kaylei Barnett
"So kind and helpful! Kelsey answered all of my questions and made the whole process so easy!!"
We responded:
"Thank you, Kaylei! We are fortunate to have hard-working team members, like Kelsey, who do their best for our customers."
Profile photo of Jennifer Phillips

Jennifer Phillips

February 9, 2024

5  out of  5
rating by Jennifer Phillips
"Great customer service! Kelsey was very helpful in getting me an insurance quote that works for me. I will definitely recommend this agency to my friends and family."
We responded:
"Thanks for the kind words, Jennifer! We’re happy to hear Kelsey was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
Profile photo of Caroline Prentiss

Caroline Prentiss

January 11, 2024

5  out of  5
rating by Caroline Prentiss
"I've had State Farm insurance for many years and it's always been an easy and pleasurable experience. My son recently had an accident and they were on top of it at every turn. Everything from start to finish was taken care of in a timely manner and with much care and consideration. Our questions were answered before we could even think to ask them. Kelsey was especially easy to talk with about what coes next. I would HIGHLY recommend State Farm to anyone."
We responded:
"Caroline, thank you for your thoughtful review! I'm delighted to hear about your positive experiences with our office and our efficient handling of your son's recent accident. It's heartening to know that our team, including Kelsey, provided excellent service and addressed your concerns with care and consideration. We appreciate your recommendation and look forward to continuing to serve you with the same level of dedication. Thank you for choosing us as your insurance provider."