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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Christy B

December 1, 2023

5  out of  5 rating by Christy B
"Justin was very helpful, and a pleasure to deal with. I highly recommend him for anyone looking for insurance . He took care of my needs very quickly."

Grace Adcock

November 30, 2023

5  out of  5 rating by Grace Adcock
"Kelsey assisted me and she was so helpful! Her customer service was very professional and she made everything very easy. She helped me figure out everything I needed and had answers to all of my questions about the coverage! She was extremely kind and friendly and I would 100% recommend working with her again."

Nick Pierceall

November 27, 2023

5  out of  5 rating by Nick Pierceall
"Exceptional service, fair prices"

Jessi Swihart

November 22, 2023

5  out of  5 rating by Jessi Swihart
"Wonderful customer service!"

camille plank

November 21, 2023

5  out of  5 rating by camille plank
"Excellent customer service! Windy and her team always do a great job handling my personal renters, auto, and life insurance needs! Highly recommended!"

Mark Mixson

November 17, 2023

5  out of  5 rating by Mark Mixson
"Excellent, prompt and friendly service, all around! Very professional and made things easy."

Deron Jefferies

November 15, 2023

5  out of  5 rating by Deron Jefferies
"justin is perfect, respectfully and gets the job done !!"


November 14, 2023

5  out of  5 rating by BAGDAULET DUISEN
"I am so grateful to Justin and Hannah, they did a great job on my car insurance, great place!!!"

anna orlandini

November 9, 2023

5  out of  5 rating by anna orlandini
"Hannah was awesome! She made the whole process so easy."

Natasha Cline

November 6, 2023

5  out of  5 rating by Natasha Cline
"I have been with them for years and everyone is very helpful! Wade is the most recent to help with a small issue I had and he resolved it immediately and sent over the documents I needed within minutes. Highly recommend"

Jessica Jackson

October 28, 2023

5  out of  5 rating by Jessica Jackson
"Hannah provided exceptional customer service. She responded to my inquiry and helped me set up my car insurance quickly with a great attitude. I appreciate that!"


October 23, 2023

5  out of  5 rating by Alex
"Hannah did a great job with quoting and working through the process with me, highly recommend!"

april bundy

October 23, 2023

5  out of  5 rating by april bundy
"I worked with Hannah and she made it so easy! They provided me with the lowest rate I could find. She had my auto/ rental insurance done in a matter of minutes over the phone. I didn't even have to stop my busy day. Patient, kind and stress free!"

John Evans

October 4, 2023

5  out of  5 rating by John Evans
"Started going to them after my insurance agent retired. First time I met the staff at Windy's office, hit it off with them. Very friendly, and Wade at the front desk was a fan of Summerville Speedway and found out we knew a lot of the same people. Found out the Jeep out front of the office is Windy's and it was amazing to hear that she works on it herself and that she actually four-wheels it. Everyone there is friendly and helpful. Glad to have them as my insurance agent."

Bryce Milby

September 28, 2023

5  out of  5 rating by Bryce Milby
"State Farm Insurance has been my trusted partner for years, and they consistently deliver exceptional service. Whether it's their prompt claim processing or their knowledgeable agents always ready to assist, I feel confident that I'm in good hands. Their dedication to customer satisfaction truly sets them apart. Wade Worley, my dedicated agent, has always gone above and beyond to ensure I have the right coverage and promptly addresses any questions or concerns I may have."

Christian Porto

September 26, 2023

5  out of  5 rating by Christian Porto
"Thank you Wade and the Plank team! One of my clients uses this office for their insurance needs and their State Farm team assisted me in every way! They were extremely polite and helpful, specifically Wade who walked us through each step. 10/10 experience!"

Anne Van

September 19, 2023

5  out of  5 rating by Anne Van
"I recently bundled my home and auto with State Farm. I chose Windy Plank’s office because I knew she had a great reputation with my family. Working with Mark Obermyer could not have been easier. He took his time to thoroughly educate me on all of the product specifics and what would best suit my needs. The end result was better coverage, lower deductibles and significant savings. I’m so grateful to Mark for all of his help."

Hannah Johnson

September 17, 2023

5  out of  5 rating by Hannah Johnson
"Hannah has been incredible to work with at this office! I just bought my first home and she’s been so responsive and helpful in getting my insurance switched to State Farm and bundling HOI/ auto, at an amazing price point for both policies! The experience in working with her has felt so personalized (she even sent me a kind, congratulatory message on closing day). I’m very grateful for Hannah’s help during this process and look forward to continuing to work with her!"

Honey T Maguire

August 24, 2023

5  out of  5 rating by Honey T Maguire
"This 5 star review is for the amazing Wade. A true good guy who fought for me, followed up, and ensured I was safe on the road. That's no small help it's a big one. Windy has ALWAYS been a powerhouse tireless leader for her team. I remember the day they saved me frok progressive and will never leave this company or their team. These guys have all my loyalty and I wouldn't recommend any other insurance home in Charleston."

Jennifer Walker

August 16, 2023

5  out of  5 rating by Jennifer Walker
"Very helpful!!"

Vanessa Zapata

August 10, 2023

5  out of  5 rating by Vanessa Zapata
"I’ve been extremely pleased with the efficiency and manners of this office! I appreciate the customer service they’ve provided and feel that if I have any issues in the future they’ll be quick to help me find solutions. Thank you Wade!"

Ally Bills

August 7, 2023

5  out of  5 rating by Ally Bills
"Hannah was amazing!! Extremely professional and easy to work with. She discussed everything thoroughly so I would completely understand. Could not recommend her enough."

Mitchell Nussbaumm

August 4, 2023

5  out of  5 rating by Mitchell Nussbaumm
"Hannah is the best! 10/10 would recommend"

Joseph Warren

July 22, 2023

5  out of  5 rating by Joseph Warren
"Great, fast service."

Scott Meadows

July 5, 2023

5  out of  5 rating by Scott Meadows
"Hannah and Windy made the process very easy."