State Farm® Insurance Agent Windy Plank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rosiland Simmons
June 26, 2026
"Wonderful service and very polite"
Jen Greenberg (Atlanta Realtor)
June 24, 2026
"Excellent customer service!"
madeline shell
June 22, 2026
"Erica was so helpful!"
Penny Allen
June 19, 2026
"Great experience with Mackenzie Reece today setting up a new policy over the phone. She was not only very energetic and delightful, but also knowledgeable and efficient. 5 stars!"
"Mackenzie’s energy, knowledge, and commitment to efficient service are just a few of the qualities that make her such a valued member of our team.
We appreciate the opportunity to serve you and look forward to being here whenever you need us. Thank you for choosing our The Protected by Plank agency! ⭐️⭐️⭐️⭐️⭐️"
Hannah Plantinga
June 11, 2026
"Windy Plank and her team are the best! Erica is so sweet, personable and helpful! She is quick to respond when I have a question and truly goes above and beyond. Can’t recommend them enough!"
"Thank you, Hannah, for the kind words! Erica is an essential part of our team. We appreciate all she does for our customers. Thank you for trusting us with your auto insurance needs!"
Michael Derderian
June 10, 2026
"Mackenzie was very helpful and made the process of transitioning my insurance from Colorado to South Carolina easy. Very nice and really easy person to talk to."
"We love hearing this! Mackenzie always goes above and beyond for our clients, and I’m so glad she was able to take the headache out of your move. Thank you for taking the time to share your experience and for trusting us with your insurance needs. We are so happy to have you with us here in South Carolina!"
Kellz Edwards
June 3, 2026
"Erica was extremely helpful throughout the entire process. She was professional, knowledgeable, and took the time to answer all of my questions with patience and care, even took the time to get to me as an individual not just a costumer. Her positive attitude and willingness to go above and beyond made the experience smooth and stress-free. I truly appreciate her outstanding customer service and would highly recommend working with her. Thank you, Erica, for all your help!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Windy Plank’s Team here in Charleston!! "
Adrian Dominguez
May 15, 2026
"Erica was extremely helpful ! Updated me on new insurance rates for my vehicles and answering any questions I had. Kept in touch with me for a few months before I was ready to lock in my policy. Thank you !"
"Adrian, thank you so much for the kind words and 5 stars! ⭐️⭐️⭐️⭐️⭐️
We’re thrilled to hear Ericka was able to help review your auto insurance rates, answer your questions, and make the process easy for you. She truly cares about making sure our customers feel informed and taken care of, and your feedback means a lot to our team. We appreciate you trusting us with your vehicles and insurance needs!"
Joby Pace
May 13, 2026
"Super nice, knowledgeable, and helpful. 20 minutes on the phone saved me a ton of money. Thanks!"
"Joby, thank you for the awesome review! 🙌 We’re so glad we could help you save money and make the insurance process simple and stress-free. Taking the time to explain coverages and find the right fit for your homeowners, health, and auto insurance is what we love to do. We truly appreciate you trusting the Protected by Plank team! "
Katie Romhilt
May 13, 2026
"Ericka is so great to work with! She slays and is a great person! 10/10 recommend working with her"
"Katie, thank you so much for the awesome review! Ericka truly does “slay” when it comes to helping customers with their insurance needs and making the experience fun, easy, and personal. We appreciate your review!!! "
Gabby Khodadad
May 13, 2026
"Ericka is absolutely fab! She was extremely helpful and slays everything with professionalism and honesty. I loved working with her and will want to use her as my Insurance Agent."
"Thank you so much for the amazing review! We think Erica is pretty fabulous too! 😊 She truly goes above and beyond for our customers, and we’re so happy to hear she made your experience such a positive one. Her professionalism, honesty, and dedication are exactly what we strive for at State Farm. We appreciate you trusting us with your insurance needs!!"
Kristen Cummings
April 30, 2026
"Windy and Erica are extremely professional and knowledgeable in the insurance industry. They provide information in a very timely fashion and ask good questions to make sure people are helped in the best ways possible."
"Wow thanks Kristen! ⭐️⭐️⭐️⭐️⭐️"
Tymicka Watson
April 14, 2026
"Windy Was So Professional, Kind and took her time assisting me.love it here."
"Thank you so much for your kind words and 5-star review! We truly appreciate your support and are always here when you need us!!!!"
Jin Kim
April 8, 2026
"Erica helped me set up my insurance policies, and as a first-time experience, she made everything seamless and easy to understand. She walked me through each step clearly and made sure I felt comfortable with the process. She is incredibly friendly and patient.
Thank you!"
"We truly appreciate you trusting us with your insurance needs and are always here if you have any questions. Welcome to our State Farm family😀"
88 Keys MLS
March 20, 2026
"Erica is fantastic! We were stressed with relocating from Charlotte NC and switching insurance. She made it way less stressful. I highly recommend Erica. She followed through and understood our needs the first time we discussed them! Thanks Erica!"
"Thank you so much for your thoughtful review! We’re thrilled to hear that Erica was able to make your transition from North Carolina to South Carolina smooth and stress-free. Moving to a new state and switching insurance can feel overwhelming, but we pride ourselves on making the process as easy and seamless as possible.
Erica truly does a fantastic job understanding our customers’ needs and following through every step of the way. We appreciate your recommendation! Welcome, and we look forward to being here for you whenever you need us!"
Erling chanson
March 12, 2026
"great experience with Erica, very helpful and informative with what i needed."
"Thank you so much for your kind words! We’re so glad you had a great experience and that Erica was able to be so helpful and informative. Providing excellent service and making sure you get exactly what you need is always our goal. We truly appreciate your support. "
Kate Supplee
February 6, 2026
"So very happy I chose Windy Plank! Extraordinarily helpful and professional staff. Just excellent!"
"Hi Kate, thank you so much for the wonderful 5-star review! We’re thrilled to hear you were happy with the price and that our team was extraordinarily helpful and professional. We truly appreciate you choosing Windy Plank State Farm and look forward to being here for you whenever you need us!"
Gabrielle Cole
January 26, 2026
"I have been working with Erica for about 6 months. She is so helpful and friendly."
"Thank you so much, Gabrielle! We truly appreciate you taking the time to share your experience. Erica is wonderful, and we’re so glad to hear she’s been helpful and friendly over the past six months. At Windy Plank State Farm, we strive to make insurance simple and stress-free! We’re grateful for your trust and always here when you need us! 😊"
Spencer Middleton
January 24, 2026
"Hey future insurance policy holders. I just want you to know that if your looking for great insurance with unbeatable prices definitely call up to Windy Plank State Farm. Windy and her other agent Caitlan are very sweet nice people, Ive always had high insurance. Now my insurance is now a few hundred dollars cheaper then what it is because of these helpful women. The process with them assisting me and breaking down my coverage and more was very easy going and smooth. State farm definitely have a new and long time customer with them now and Im very thankful i have great coverage and something affordable in todays world thank you ladies for everything!!!!!"
"Spencer, thank you so much for taking the time to leave such a thoughtful 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and trust in Windy Plank State Farm. Kelsey and I are so happy we could help lower your auto insurance premium while making sure you have strong, reliable coverage.
We believe insurance should be easy to understand, affordable, and tailored to meet your needs! It means a lot to know the process felt smooth and that you’re confident in your coverage. Thanks again for choosing our office! #ProtectedbyPlank"
Lyrish Solugan
January 12, 2026
"I spoke to Erica this morning and she was very helpful! She explained everything really well and was very thorough. Thank you so much for the excellent customer service! I am glad I am back with State Farm once again."
"Thank you so much for the 5-star review, Lyrish! We’re thrilled to hear that Erica provided such helpful, thorough service and took the time to explain everything clearly. Excellent customer service is something we truly pride ourselves on at Windy Plank State Farm. We’re so glad to welcome you back to State Farm and our agency!! "
Sarah Bourne
January 5, 2026
"Erica was extremely helpful in getting me set up with new policies for my auto and homeowners insurance. She is very kind, knowledgeable, and quick! She was able to help me get same day coverage when AllState screwed up my policies, and saved me some money on both policies! I couldn't be more happy with my experience so far!"
"Thank you so much, Sarah, for taking the time to leave such a kind review! We’re thrilled to hear that Erica was able to step in quickly and help you secure same-day coverage for both your auto insurance and homeowners insurance, especially after such a frustrating situation. Providing fast, reliable service and helping our customers maximize discounts to save money is exactly what we strive for at Windy Plank State Farm.
We truly appreciate your trust in us and look forward to continuing to protect what matters most to you. "
Corrie Anderson
December 30, 2025
"I have never had anyone so kind and professional. Windy and Kelsey took the time to go over my new homeowners policy and made sure I understood EVERYTHING. Top notch personal service!"
"Corrie, thank you so much for sharing your wonderful experience with Kelsey and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
COLLEEN CARR
December 22, 2025
"Awesome very prompt and excellent customer service. I"
"Thank you so much, Colleen! ⭐ We’re happy to hear you received prompt service and great pricing for your homeowners and auto insurance We appreciate you trusting Windy Plank State Farm. "
Aditya Patel
December 19, 2025
"Always very pleasure to work with this people."
"Thank you for the great review! Our team is grateful for the opportunity to help with your insurance needs."
Bill Wimer
December 18, 2025
"Very helpful and a pleasure to work with"
"Thank you for the kind words and 5 stars! We appreciate the opportunity to help with your insurance needs Bill!!"