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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrian Dominguez

May 15, 2026

5  out of  5
rating by Adrian Dominguez
"Erica was extremely helpful ! Updated me on new insurance rates for my vehicles and answering any questions I had. Kept in touch with me for a few months before I was ready to lock in my policy. Thank you !"
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Joby Pace

May 13, 2026

5  out of  5
rating by Joby Pace
"Super nice, knowledgeable, and helpful. 20 minutes on the phone saved me a ton of money. Thanks!"
We responded:
"Joby, thank you for the awesome review! 🙌 We’re so glad we could help you save money and make the insurance process simple and stress-free. Taking the time to explain coverages and find the right fit for your homeowners, health, and auto insurance is what we love to do. We truly appreciate you trusting the Protected by Plank team! "
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Katie Romhilt

May 13, 2026

5  out of  5
rating by Katie Romhilt
"Ericka is so great to work with! She slays and is a great person! 10/10 recommend working with her"
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Gabby Khodadad

May 13, 2026

5  out of  5
rating by Gabby Khodadad
"Ericka is absolutely fab! She was extremely helpful and slays everything with professionalism and honesty. I loved working with her and will want to use her as my Insurance Agent."
We responded:
"Thank you so much for the amazing review! We think Erica is pretty fabulous too! 😊 She truly goes above and beyond for our customers, and we’re so happy to hear she made your experience such a positive one. Her professionalism, honesty, and dedication are exactly what we strive for at State Farm. We appreciate you trusting us with your insurance needs!!"
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Kristen Cummings

April 30, 2026

5  out of  5
rating by Kristen Cummings
"Windy and Erica are extremely professional and knowledgeable in the insurance industry. They provide information in a very timely fashion and ask good questions to make sure people are helped in the best ways possible."
We responded:
"Wow thanks Kristen! ⭐️⭐️⭐️⭐️⭐️"
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Tymicka Watson

April 14, 2026

5  out of  5
rating by Tymicka Watson
"Windy Was So Professional, Kind and took her time assisting me.love it here."
We responded:
"Thank you so much for your kind words and 5-star review! We truly appreciate your support and are always here when you need us!!!!"
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Jin Kim

April 8, 2026

5  out of  5
rating by Jin Kim
"Erica helped me set up my insurance policies, and as a first-time experience, she made everything seamless and easy to understand. She walked me through each step clearly and made sure I felt comfortable with the process. She is incredibly friendly and patient. Thank you!"
We responded:
"We truly appreciate you trusting us with your insurance needs and are always here if you have any questions. Welcome to our State Farm family😀"
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88 Keys MLS

March 20, 2026

5  out of  5
rating by 88 Keys MLS
"Erica is fantastic! We were stressed with relocating from Charlotte NC and switching insurance. She made it way less stressful. I highly recommend Erica. She followed through and understood our needs the first time we discussed them! Thanks Erica!"
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear that Erica was able to make your transition from North Carolina to South Carolina smooth and stress-free. Moving to a new state and switching insurance can feel overwhelming, but we pride ourselves on making the process as easy and seamless as possible. Erica truly does a fantastic job understanding our customers’ needs and following through every step of the way. We appreciate your recommendation! Welcome, and we look forward to being here for you whenever you need us!"
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Erling chanson

March 12, 2026

5  out of  5
rating by Erling chanson
"great experience with Erica, very helpful and informative with what i needed."
We responded:
"Thank you so much for your kind words! We’re so glad you had a great experience and that Erica was able to be so helpful and informative. Providing excellent service and making sure you get exactly what you need is always our goal. We truly appreciate your support. "
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Kate Supplee

February 6, 2026

5  out of  5
rating by Kate Supplee
"So very happy I chose Windy Plank! Extraordinarily helpful and professional staff. Just excellent!"
We responded:
"Hi Kate, thank you so much for the wonderful 5-star review! We’re thrilled to hear you were happy with the price and that our team was extraordinarily helpful and professional. We truly appreciate you choosing Windy Plank State Farm and look forward to being here for you whenever you need us!"
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Gabrielle Cole

January 26, 2026

5  out of  5
rating by Gabrielle Cole
"I have been working with Erica for about 6 months. She is so helpful and friendly."
We responded:
"Thank you so much, Gabrielle! We truly appreciate you taking the time to share your experience. Erica is wonderful, and we’re so glad to hear she’s been helpful and friendly over the past six months. At Windy Plank State Farm, we strive to make insurance simple and stress-free! We’re grateful for your trust and always here when you need us! 😊"
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Spencer Middleton

January 24, 2026

5  out of  5
rating by Spencer Middleton
"Hey future insurance policy holders. I just want you to know that if your looking for great insurance with unbeatable prices definitely call up to Windy Plank State Farm. Windy and her other agent Caitlan are very sweet nice people, Ive always had high insurance. Now my insurance is now a few hundred dollars cheaper then what it is because of these helpful women. The process with them assisting me and breaking down my coverage and more was very easy going and smooth. State farm definitely have a new and long time customer with them now and Im very thankful i have great coverage and something affordable in todays world thank you ladies for everything!!!!!"
We responded:
"Spencer, thank you so much for taking the time to leave such a thoughtful 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and trust in Windy Plank State Farm. Kelsey and I are so happy we could help lower your auto insurance premium while making sure you have strong, reliable coverage. We believe insurance should be easy to understand, affordable, and tailored to meet your needs! It means a lot to know the process felt smooth and that you’re confident in your coverage. Thanks again for choosing our office! #ProtectedbyPlank"
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Lyrish Solugan

January 12, 2026

5  out of  5
rating by Lyrish Solugan
"I spoke to Erica this morning and she was very helpful! She explained everything really well and was very thorough. Thank you so much for the excellent customer service! I am glad I am back with State Farm once again."
We responded:
"Thank you so much for the 5-star review, Lyrish! We’re thrilled to hear that Erica provided such helpful, thorough service and took the time to explain everything clearly. Excellent customer service is something we truly pride ourselves on at Windy Plank State Farm. We’re so glad to welcome you back to State Farm and our agency!! "
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Sarah Bourne

January 5, 2026

5  out of  5
rating by Sarah Bourne
"Erica was extremely helpful in getting me set up with new policies for my auto and homeowners insurance. She is very kind, knowledgeable, and quick! She was able to help me get same day coverage when AllState screwed up my policies, and saved me some money on both policies! I couldn't be more happy with my experience so far!"
We responded:
"Thank you so much, Sarah, for taking the time to leave such a kind review! We’re thrilled to hear that Erica was able to step in quickly and help you secure same-day coverage for both your auto insurance and homeowners insurance, especially after such a frustrating situation. Providing fast, reliable service and helping our customers maximize discounts to save money is exactly what we strive for at Windy Plank State Farm. We truly appreciate your trust in us and look forward to continuing to protect what matters most to you. "
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Corrie Anderson

December 30, 2025

5  out of  5
rating by Corrie Anderson
"I have never had anyone so kind and professional. Windy and Kelsey took the time to go over my new homeowners policy and made sure I understood EVERYTHING. Top notch personal service!"
We responded:
"Corrie, thank you so much for sharing your wonderful experience with Kelsey and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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COLLEEN CARR

December 22, 2025

5  out of  5
rating by COLLEEN CARR
"Awesome very prompt and excellent customer service. I"
We responded:
"Thank you so much, Colleen! ⭐ We’re happy to hear you received prompt service and great pricing for your homeowners and auto insurance We appreciate you trusting Windy Plank State Farm. "
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Aditya Patel

December 19, 2025

5  out of  5
rating by Aditya Patel
"Always very pleasure to work with this people."
We responded:
"Thank you for the great review! Our team is grateful for the opportunity to help with your insurance needs."
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Bill Wimer

December 18, 2025

5  out of  5
rating by Bill Wimer
"Very helpful and a pleasure to work with"
We responded:
"Thank you for the kind words and 5 stars! We appreciate the opportunity to help with your insurance needs Bill!!"
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Brantley James

December 17, 2025

5  out of  5
rating by Brantley James
"While I don’t live in South Carolina, I did need some advice about switching up plans on my insurance. I immediately went to Kelsey Phillips for advice. Not only is she very knowledgeable about different plans and making them suitable for someone who doesn’t even live in the same state, she brings a great energy and enthusiasm that makes any meeting with her a pleasurable experience."
We responded:
"Thank you so much, Brantley! We’re so glad Kelsey was able to help you navigate your insurance options, even from out of state. Her knowledge and positive energy truly make a difference, and we’re grateful you trusted her for guidance with your insurance coverage needs."
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Kaila Jordan

December 17, 2025

5  out of  5
rating by Kaila Jordan
"Kelsey was super knowledgeable and a joy to work with! Would recommend her to anyone!"
We responded:
"Thanks so much, Kaila! ⭐⭐⭐⭐⭐ Kelsey will love hearing this. She’s great at making insurance simple and stress-free. We truly appreciate your kind words and recommendation!"
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Jade Pruett

December 16, 2025

5  out of  5
rating by Jade Pruett
"Windy and Erin are the best! The entire Windy Plank team feels like family."
We responded:
"Thank you so much, Jade! ⭐⭐⭐⭐⭐ We truly appreciate your kind words and trust in Windy Plank State Farm. Erica and our entire team work hard to provide great value and a family-like experience while helping with homeowners insurance and auto insurance needs. We’re grateful to have you as part of our State Farm family and look forward to continuing to protect what matters most to you"
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Alex Hernandez

December 15, 2025

5  out of  5
rating by Alex Hernandez
"erika was very helpful over the phone helped me sort out a billing problem very soon great work"
We responded:
" Thank you, Alex! We appreciate your 5-star review. We’re so glad to hear that Ericka was able to help you quickly and get your billing issue sorted out over the phone. The Protected by Plank team at Windy Plank State Farm is always here to provide reliable service and support with your insurance needs. We truly appreciate your business!"
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Matthew Doszkocs

December 11, 2025

5  out of  5
rating by Matthew Doszkocs
"Windy and her team (Chelsea and Justin) have always been helpful, knowledgeable and easy to work with regarding my policy."
We responded:
"Matt, thank you so much for the five-star review! We’re glad to hear Kelsey was able to make everything with your policy easy and helpful. We truly appreciate you trusting our office with your insurance needs!"
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Tyler Haws

December 9, 2025

5  out of  5
rating by Tyler Haws
"Explained everything clearly and was very helpful!"
We responded:
"Thank you so much for the five-star review! We’re glad to hear everything was explained clearly and that our team was helpful. We truly appreciate you choosing Windy Plank State Farm!"
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Dirice Green

December 7, 2025

5  out of  5
rating by Dirice Green
"Quick and efficient service with no obstacles or complications.."
We responded:
"Thank you so much for the five-star review! We’re glad to hear your experience with us was quick, efficient, and complication-free. Our #ProtectedbyPlank team truly appreciates you taking the time to share your feedback!"