State Farm® Insurance Agent Windy Plank
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jimmy Anderson
August 5, 2026
"Windy and her team are top notch, their reaction time and follow up is amazingly impressive , they truly care about the customer and our needs …."
"Thank you, Jimmy, for sharing your experience! I'm glad to know that you found our team's reaction time and follow-up impressive. We truly care about meeting your needs and are always here to assist with any questions or future needs. Your feedback means a lot to us!"
Cassandra Smith
August 3, 2026
"Erica is amazing! Always responds promptly and makes getting things accomplished so streamlined and easy. Amazing customer service."
"What a wonderful compliment for Erica, thank you! She has such a gift for staying on top of the details while making the process feel effortless for our customers. We truly appreciate you being part of the Windy Plank State Farm family!"
Mekhi Clark
July 31, 2026
"Very kind and helpful. Definitely recommend"
"Thank YOU for 5 STARS Mekhi!! We are grateful you found our agency kind and helpful. "
Sacia Washington
July 30, 2026
"Windy Plank State Farm Insurance has been incredible, and Mackenzie has truly gone above and beyond in helping us insure our Sweet Therapy Food Trailer. She made the entire process smooth and stress-free.
My family has been with this agency since 1985, starting with Windy’s mother, and the transition to Windy was seamless. The care, professionalism, and personal touch have remained consistent. We’re grateful and highly recommend them."
"Thank you so much for your thoughtful review Sacia! It means the world to us that your family has trusted our agency since 1985, beginning with my mom, and we’re honored to continue serving you. I’m so glad Mackenzie made the process of setting up your commercial insurance policy for Sweet Therapy Food Trailer smooth and stress-free. She truly cares about helping our customers find the right commercial insurance solutions for their businesses. We sincerely appreciate your loyalty over the years and look forward to helping with all of your personal and commercial insurance needs. Thank you for your recommendation! 🙌"
Di'Servhea
July 24, 2026
"Great customer service and will satisfy your needs with reasonable prices!"
"Thank YOU Dina!! 5 stars, wow. What more could we ask for? You’re happy with our service AND rates! 👏"
Captain B
July 15, 2026
"Mackenzie went above and beyond today while adding new coverage for a vehicle. She made sure we had the best rates and coverage and is always so kind to talk to. Thanks Mackenzie ! - Bryan"
"Captain Bryan, thank you so much for your kind words! It means a lot that you took the time to recognize Mackenzie. She truly enjoys helping our customers and making sure they have the coverage that fits their needs. Thank you for trusting the Protected by Plank Team. We appreciate you!! 🙌"
J Comstock
July 8, 2026
"They have done a good job taking care of me. I've been a customer for nearly 30 years."
"Thank you Mr. Comstock! We appreciate you trusting our agency for so many decades to handle your insurance needs. "
Megan Meyers
July 2, 2026
"Erica Crider was so helpful and I had insurance in ten minutes it was so fast and at a great price. They have great discounts and really care about people.. thank you so much State Farm"
"Thank you for your kind words! We’re so glad Ericka made the process quick and easy. We truly appreciate your trust and look forward to being here whenever you need us for all of your Insurance needs😀"
Walter Edmonds
June 30, 2026
"The best learn a lot"
"Walter, we really appreciate you leaving a review for our agency. I am thankful for the time you and I were able to sit down and get just the right coverage in place for you and your wife. I’m glad you found that valuable. "
Rosiland Simmons
June 26, 2026
"Wonderful service and very polite"
"Thanks, Rosiland!! "
Jen Greenberg (Atlanta Realtor)
June 24, 2026
"Excellent customer service!"
"Thank you Jan!! We are thrilled to hear you are happy with the Protected by Plank team’s service. 🙂"
madeline shell
June 22, 2026
"Erica was so helpful!"
"Madeline, thank YOU for the 5 star review!!!! We appreciate your business. "
Penny Allen
June 19, 2026
"Great experience with Mackenzie Reece today setting up a new policy over the phone. She was not only very energetic and delightful, but also knowledgeable and efficient. 5 stars!"
"Mackenzie’s energy, knowledge, and commitment to efficient service are just a few of the qualities that make her such a valued member of our team.
We appreciate the opportunity to serve you and look forward to being here whenever you need us. Thank you for choosing our The Protected by Plank agency! ⭐️⭐️⭐️⭐️⭐️"
Hannah Plantinga
June 11, 2026
"Windy Plank and her team are the best! Erica is so sweet, personable and helpful! She is quick to respond when I have a question and truly goes above and beyond. Can’t recommend them enough!"
"Thank you, Hannah, for the kind words! Erica is an essential part of our team. We appreciate all she does for our customers. Thank you for trusting us with your auto insurance needs!"
Michael Derderian
June 10, 2026
"Mackenzie was very helpful and made the process of transitioning my insurance from Colorado to South Carolina easy. Very nice and really easy person to talk to."
"We love hearing this! Mackenzie always goes above and beyond for our clients, and I’m so glad she was able to take the headache out of your move. Thank you for taking the time to share your experience and for trusting us with your insurance needs. We are so happy to have you with us here in South Carolina!"
Kellz Edwards
June 3, 2026
"Erica was extremely helpful throughout the entire process. She was professional, knowledgeable, and took the time to answer all of my questions with patience and care, even took the time to get to me as an individual not just a costumer. Her positive attitude and willingness to go above and beyond made the experience smooth and stress-free. I truly appreciate her outstanding customer service and would highly recommend working with her. Thank you, Erica, for all your help!"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Windy Plank’s Team here in Charleston!! "
Adrian Dominguez
May 15, 2026
"Erica was extremely helpful ! Updated me on new insurance rates for my vehicles and answering any questions I had. Kept in touch with me for a few months before I was ready to lock in my policy. Thank you !"
"Adrian, thank you so much for the kind words and 5 stars! ⭐️⭐️⭐️⭐️⭐️
We’re thrilled to hear Ericka was able to help review your auto insurance rates, answer your questions, and make the process easy for you. She truly cares about making sure our customers feel informed and taken care of, and your feedback means a lot to our team. We appreciate you trusting us with your vehicles and insurance needs!"
Joby Pace
May 13, 2026
"Super nice, knowledgeable, and helpful. 20 minutes on the phone saved me a ton of money. Thanks!"
"Joby, thank you for the awesome review! 🙌 We’re so glad we could help you save money and make the insurance process simple and stress-free. Taking the time to explain coverages and find the right fit for your homeowners, health, and auto insurance is what we love to do. We truly appreciate you trusting the Protected by Plank team! "
Katie Romhilt
May 13, 2026
"Ericka is so great to work with! She slays and is a great person! 10/10 recommend working with her"
"Katie, thank you so much for the awesome review! Ericka truly does “slay” when it comes to helping customers with their insurance needs and making the experience fun, easy, and personal. We appreciate your review!!! "
Gabby Khodadad
May 13, 2026
"Ericka is absolutely fab! She was extremely helpful and slays everything with professionalism and honesty. I loved working with her and will want to use her as my Insurance Agent."
"Thank you so much for the amazing review! We think Erica is pretty fabulous too! 😊 She truly goes above and beyond for our customers, and we’re so happy to hear she made your experience such a positive one. Her professionalism, honesty, and dedication are exactly what we strive for at State Farm. We appreciate you trusting us with your insurance needs!!"
Kristen Cummings
April 30, 2026
"Windy and Erica are extremely professional and knowledgeable in the insurance industry. They provide information in a very timely fashion and ask good questions to make sure people are helped in the best ways possible."
"Wow thanks Kristen! ⭐️⭐️⭐️⭐️⭐️"
Tymicka Watson
April 14, 2026
"Windy Was So Professional, Kind and took her time assisting me.love it here."
"Thank you so much for your kind words and 5-star review! We truly appreciate your support and are always here when you need us!!!!"
Jin Kim
April 8, 2026
"Erica helped me set up my insurance policies, and as a first-time experience, she made everything seamless and easy to understand. She walked me through each step clearly and made sure I felt comfortable with the process. She is incredibly friendly and patient.
Thank you!"
"We truly appreciate you trusting us with your insurance needs and are always here if you have any questions. Welcome to our State Farm family😀"
88 Keys MLS
March 20, 2026
"Erica is fantastic! We were stressed with relocating from Charlotte NC and switching insurance. She made it way less stressful. I highly recommend Erica. She followed through and understood our needs the first time we discussed them! Thanks Erica!"
"Thank you so much for your thoughtful review! We’re thrilled to hear that Erica was able to make your transition from North Carolina to South Carolina smooth and stress-free. Moving to a new state and switching insurance can feel overwhelming, but we pride ourselves on making the process as easy and seamless as possible.
Erica truly does a fantastic job understanding our customers’ needs and following through every step of the way. We appreciate your recommendation! Welcome, and we look forward to being here for you whenever you need us!"
Erling chanson
March 12, 2026
"great experience with Erica, very helpful and informative with what i needed."
"Thank you so much for your kind words! We’re so glad you had a great experience and that Erica was able to be so helpful and informative. Providing excellent service and making sure you get exactly what you need is always our goal. We truly appreciate your support. "